Terms and Conditions
The terms that apply to our services.
1. Definitions
Friendly Faces: Friendly Faces, sole proprietorship, located in Hoofddorp, Chamber of Commerce: 64617394.
Client: the natural person or legal entity that commissions work from Friendly Faces.
Assignment: the agreed-upon tasks as laid out in a quotation or contract.
2. Applicability
These general terms and conditions apply to all quotations, agreements, and deliveries from Friendly Faces, unless otherwise agreed in writing.
3. Quotations and Agreements
All quotations are non-binding and valid for 30 days, unless stated otherwise. An agreement is established after written confirmation by both parties or upon commencement of the work.
4. Execution of the Assignment
Friendly Faces performs assignments to the best of its knowledge and ability. The client must provide all necessary information and cooperation in a timely manner to ensure proper execution.
5. Additional Work
Work outside the agreed scope is considered additional work and will be charged separately. Friendly Faces will inform the client beforehand about any extra costs.
6. Payment
Invoices must be paid within 14 days of the invoice date, unless agreed otherwise. If payment terms are exceeded, the client is automatically in default and owes statutory commercial interest and collection costs.
7. Intellectual Property
After full payment, Friendly Faces transfers the usage rights of the delivered work to the client. Friendly Faces retains the right to display the work as a reference unless otherwise agreed in writing.
8. Liability
Friendly Faces’ liability is limited to the invoice amount for the relevant assignment. Friendly Faces is not liable for indirect damages, consequential damages, or lost profits.
9. Confidentiality
Both parties commit to confidentiality regarding confidential information exchanged in the context of the assignment.
10. Applicable Law and Disputes
Dutch law applies to all agreements with Friendly Faces. Disputes should preferably be resolved amicably. If this is not possible, disputes will be submitted to the competent court in the district of North Holland.
11. Amendments
Friendly Faces reserves the right to amend these general terms and conditions. The most current version is always available on this page. Last update: April 2026.